Albert’s Carpet Cleaning Transformation

See our AMAZING RESULTS below!

When I pulled up to Albert’s house in McMinnville, I had a good feeling this would be one of those satisfying turnarounds. I’m Christopher Sutton, the owner of Carpet MD, and for years we’ve been helping Oregon homeowners fall back in love with their homes—starting with the floors. Albert reached out because his carpets were in rough shape—especially on the stairs and landing—and he was ready to do something about it.

What he didn’t expect? To feel like he was walking into a brand-new home. If your carpets are bringing down the feel of your space, I hope Albert’s story gives you hope—and a reason to give us a call.

Here’s Albert’s Story

Albert had been living with those carpets for a while—longer than he cared to admit. The downstairs wasn’t too bad, but those stairs… they had become a whole different story. Every step was matted with dirt, and the landing had more spots than he could count. He told me that every time someone walked upstairs, he’d cringe a little inside.

He’d tried to clean it himself—store-bought products, a rented carpet machine—but the stains always came back, or worse, never really left. “I just figured this is as good as it gets,” he said. But deep down, he hoped there was still a way to bring it back to life.

Check out Before, During and After Images of this Job

What We Found When We Arrived

Once I stepped inside, I could see the challenge right away. The carpets throughout the high-traffic areas had years of wear ground into them—especially on the stairs. You know how some carpet starts to look almost shadowed in certain areas? That’s not just dirt—it’s buildup from foot traffic, spills, and time.

The landing at the top of the stairs had several large, dark spots—probably from spilled drinks, maybe some pet accidents, and just daily life. The stairs themselves had that dusty, grayish tone where the original color of the carpet is hidden under layers of grime. It wasn’t just dirty—it was tired.

Albert lives near the historic area of McMinnville, where many homes have narrow staircases and older carpet installed that can be tough to clean. These kinds of jobs are tricky. Stairs are awkward to work on, and they hold onto dirt like glue. But with the right tools and techniques, even the toughest carpet can be brought back to life.

How We Got Those Carpets Clean Again

First, I did a walk-through with Albert and pointed out which spots I thought would come out fully and which ones might be a little stubborn. I always like to be honest up front—no magic tricks, just experience, good tools, and some elbow grease.

We started with a heavy-duty pre-treatment spray that breaks up the oils, dirt, and organic matter embedded in the carpet fibers. I let it dwell for about 10–15 minutes so it could really get in there and do its job. While that worked its magic, I prepped the stair cleaning wand—it’s a narrow, powerful attachment specifically designed for stairs and tight areas.

Then came the real star of the show: our truck-mounted hot water extraction system. This isn’t a rented machine from the hardware store—it’s the kind of professional setup that digs deep, rinses thoroughly, and extracts almost all the moisture along with the gunk.

Each stair got individual attention. I made multiple passes, focusing extra time on the spots that looked the worst. On the landing, I worked in a circular pattern, gradually lifting layers of dirt and refreshing the fibers. We also applied a neutralizing rinse that’s safe for pets and kids, leaving the carpet soft, fresh-smelling, and free of residue.

This job reminded me how important stairs are—they’re not just a path from one floor to another. They set the tone for a space. And in Albert’s case, they were stealing the show—in the worst way. We were about to flip that script.

The Results? Night and Day Difference

After we finished, I called Albert over to take a look. The moment he turned the corner at the top of the stairs, his whole face lit up. “You’ve got to be kidding me,” he said, staring down the newly refreshed staircase.

The change was unbelievable. The deep, gray-brown grime had been replaced with a warm, natural color that actually made the stairs look bigger and brighter. The landing was clean, uniform, and nearly every spot had disappeared. I even had to do a double-take.

What really stood out was how fresh the house felt—not just how it looked. That musty, stale odor was completely gone. There was a bounce in the carpet again. You could literally see the light reflect off the cleaned fibers. It was one of those “foggy mirror” moments—when the clarity suddenly comes back, and you realize what you’ve been missing.

And what does Albert think?

We get used to how things look and stop noticing until someone comes in and hits reset. That’s what Carpet MD is all about.

Here in McMinnville, we know what Oregon weather and life can do to carpets. Whether it’s dirt from the yard, moisture from rainy days, or just everyday messes from family and pets, your carpets take a beating. But you don’t have to live with it.

If your home needs a fresh start, or if your stairs and landings have become a spot of frustration, give Carpet MDa call. We’ll bring the clean—and the comfort—back to your floors.